
Welcome to IDR Answers!
IDR Answers is an AI-powered search and analysis engine that draws on the collective wisdom on IDR, comprising more than 2,000 pieces of insights from over 1,500 contributors across India.
IDR Answers is part of India Development Review (IDR), which is registered as Forum for Knowledge and Social Impact (FKSI), a Section 8 company registered under the Indian Companies Act 2013, having its office at 401A Mon Repos, Bandstand, Bandra West, Mumbai – 400050.
IDR Answers is powered by Apurva, which is an open innovation platform driven by Artificial Intelligence (AI) technologies, enabling social change leaders to amplify the collective wisdom of their networks. Apurva is created and maintained by C4EC Foundation, a Section 8 company registered under the Indian Companies Act 2013, having its office at No. 86, 7th Cross Road, 4th ‘B’ Block, Koramangala, Bengaluru – 560034.
Before using IDR Answers, please take a moment to read and understand these Terms of Use (“Terms”). The terms ‘you’, ‘your’ refer to anyone who accesses or uses IDR Answers. The terms ‘we’, ‘us’, ‘our’ refer to IDR.
By accessing or using IDR Answers, including ours and Apurva’s application programming interface, software, tools, data, documentation, and website, you agree to abide by these Terms, as may be amended from time to time. If you do not agree with any part of these terms, please refrain from using IDR Answers.
1. What Does IDR Answers Do?
a. IDR Answers is an interface that is powered by Apurva to draw on the collective wisdom that sits on IDR (www.staging.idronline.org).
By tapping into IDR’s repository of over 2,000 articles written by more than 1,500 contributors, IDR Answers provides you with wide-ranging information on diverse topics, and delivers clear, actionable insights to help you with problem-solving and decision-making.
b. Purpose: IDR Answers is made available to you as a prototype, with the explicit purpose of solving social problems by harnessing the collective wisdom of IDR’s content, networks, and ecosystem. Intended for use as a digital public good, IDR Answers is currently available to you free of charge.
c. Knowledge Building: Upon logging into IDR Answers, you can access all of IDR’s content.
IDR Answers generates insights only from the content that sits on IDR. IDR Answers attempts to generate value to your inquiries. The querying interface can be used to ask questions in order to receive responses encompassing insights, summaries, and questions, all linked to IDR, thereby ensuring authenticity, transparency, and credibility.
2. Users
A User refers to a natural person who is authorized by IDR (via social media logins to IDR Answers) to access and use IDR Answers for specific purposes, including:
a. Making Queries: Engaging with the IDR Answers interface to seek answers, insights, and information on social impact from the collective knowledge pool.
b. Generating Insights: Leveraging IDR Answers’ capabilities to generate insights based on queries and interactions.
Each User is bound by these Terms and is responsible for adhering to the terms, policies, and guidelines set forth herein.
3. Your Use and Access of IDR Answers
a. Eligibility and Authorization: By accessing and using IDR Answers, you affirm and warrant that you agree to these Terms, and that these Terms are legally binding upon them and you.
b. Account Credentials and Security: To access IDR Answers, you are required to log in using any of your social media credentials. It is your responsibility to maintain the confidentiality of your account credentials and to monitor and take responsibility for any and all activities carried out using your account. Sharing your access credentials with other individuals is strictly prohibited, and you will be held accountable for any unauthorized use of your account. In case of suspected unauthorized account activity, you must promptly notify us.
c. Compliance and Usage: You are granted the non-exclusive right to access and utilize IDR Answers solely in accordance with these Terms and in compliance with all relevant laws and regulations. Any use of IDR Answers must align with its intended purpose and not violate any local, national, or international laws.
d. Feedback and Suggestions: We highly value your feedback. Should you choose to provide feedback, comments, ideas, proposals, or suggestions for improving IDR Answers, you acknowledge that we may utilize this input to enhance the platform.
e. Usage Restrictions: When you use IDR Answers, you join a vast community of change leaders using IDR Answers, which involves a certain level of trust. Users are expected to respect that trust and be responsible about their usage of IDR Answers. When accessing and using IDR Answers, you shall refrain from activities including but not limited to the following:
i. Transmitting any Personally Identifiable Information (PII) or Sensitive Personal Data or Information (SPDI);
ii. Engaging in activities that infringe upon, misappropriate, or violate the intellectual property rights, privacy, or any other rights of any individual or entity;
iii. Falsely representing that outputs generated by IDR Answers are of human origin when they are not;
iv. Uploading, sharing, or promoting any content that is offensive, discriminatory, defamatory, libelous, unlawful or that a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate;
v. Using IDR Answers in any manner that is harmful to minors, or in any manner that violates these Terms;
vi. Violating any local, state, national, or international law, regulations, or ethical standards;
vii. Impersonating another person or entity, or falsely claiming an affiliation with any person or entity, or accessing the IDR Answers accounts of others without authorization;
viii. Interfering with the proper functioning of IDR Answers or attempting unauthorized access to its systems or networks;
ix. Uploading or distributing any viruses, malware, or other malicious code;
x. Using IDR Answers for any illegal, fraudulent, or malicious activities;
xi. Violating any other Usage Policies that may be communicated to you periodically.
g. Third-party Software and Services: Any use of third-party software, services, or products in conjunction with IDR Answers is governed by the terms provided by those third parties. We hold no responsibility for third-party products and their associated terms.
4. Intellectual Property
a. Rights to Content: You can provide Input to IDR Answers in the form of queries (“Input”) and receive insights generated by IDR Answers based on the Input (“Output”). It is your sole responsibility to ensure that any queries you provide to IDR Answers complies with applicable law, regulations, and our policies.
We believe in the free flow of information and are therefore available under Creative Commons —Attribution-Share Alike 4.0 International license (CC-BY-SA 4.0). This means you can use Content for any purpose, including commercial purposes, provided you attribute its usage to IDR Answers as per the guidelines of CC-BY-SA 4.0 and if you comply with these Terms.
b. Consent to Capturing Interactions: By utilizing IDR Answers’ services, you consent to contribute queries, with the explicit purpose of generating insights through the IDR Answers platform. You are responsible for the questions you ask including for ensuring that it does not violate any applicable law or these Terms. You grant IDR Answers the necessary rights to process and utilise these questions for the intended purpose of insight generation.
IDR Answers will capture queries asked by all users and the analysis and answers provided by Apurva. These interactions are important because they a) help us understand user requirements and design better content based on these questions, and b) build a strong knowledge-driven ecosystem drawing upon the questions being asked by diverse communities.
This consent is integral to the nature of the service that Apurva provides.
However, IDR Answers will not use any of your queries or any other data provided to train the model. The model will only be trained on IDR’s content.
c. Accuracy: Artificial intelligence and machine learning are rapidly advancing fields of study. We continuously strive to improve the accuracy, reliability, safety, and usefulness of IDR Answers. However, given the probabilistic nature of machine learning, the use of IDR Answers may occasionally result in incorrect Output. It is advisable to evaluate the accuracy of any output based on your specific use case, including conducting human review of the Output.
When you use IDR Answers, you understand and agree that:
- Output may not always be accurate. You should not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice.
- You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the services.
- You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
- The Output provided may be incomplete, incorrect, or offensive and does not represent our views. If Output references any third-party products or services, it doesn’t mean the third party endorses or is affiliated with us.
d. Trademarks and Logos: All trademarks, service marks, logos, and branding displayed on IDR Answers are the property of their respective owners. You may not use, reproduce, or modify any trademarks or logos without the express permission of the respective owners.
e. No Transfer of Ownership: Nothing in these Terms shall be construed as transferring ownership of IDR Answers or Apurva, their technology, or their underlying intellectual property to you or any other User.
6. Privacy and Security
a. Protection of Personally Identifiable Information (PII): IDR Answers will not capture, upload, use, or transmit any Sensitive Personal Data or Information (SPDI), or Personally Identifiable Information of individuals (described below) of Users.
“Personally Identifiable Information” shall mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, is capable of identifying such person, and includes name, address, email ID, phone number, mobile number, any identification number including unique identifiers (Aadhaar, Passport, Driving License, Election Id card, etc.), passwords, financial information such as bank account or other payment instrument details, physical, physiological and mental health condition, sexual orientation, medical records and history, biometric information.
b. Responsibility for Security: IDR Answers will implement reasonable and appropriate security measures in accordance with industry best practices, such as ISO/IEC27001 (Information Security Management System), and the regulations prescribed by the relevant Indian authorities, including but not limited to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard access to and usage of IDR Answers. In the event that any vulnerabilities or breaches related to IDR Answers’ usage are discovered, you are obligated to promptly inform us and provide detailed information about the vulnerability or breach.
c. Handling of Content: Our employees, contractors, subcontractors, vendors or service providers, may have access to your queries, including providers of hosting services, cloud services, and other information technology services providers, and web analytics services, among others. Pursuant to our instructions, these parties will access, process, or store your information only in the course of performing their duties to us.
d. Technical and Organizational Security Measures: We implement appropriate and reasonable technical and organizational measures designed to secure IDR’s content from accidental loss and unauthorized access, use, alteration or disclosure. While we strive to ensure the security of content, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
e. Permissions and Authorizations: By recording and/or uploading queries to IDR Answers, Users must ensure that they do not infringe upon the rights of any individuals or entities, including right to privacy & intellectual property rights.
7. Indemnification; Disclaimers of Warranty; Limitation of Liability
a. Indemnity: You hereby indemnify, defend and hold harmless IDR and all of our trustees, advisors, officers, employees, coordinators, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable attorneys’ fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms. You shall cooperate as fully as reasonably required in the defense of any such claim.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
b. DISCLAIMER: IDR ANSWERS IS PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO IDR ANSWERS, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT YOUR USE OF IDR ANSWERS WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. WHILE WE HAVE SAFEGUARDS IN PLACE, IDR ANSWERS MAY OCCASIONALLY GENERATE INCORRECT OR MISLEADING INFORMATION AND PRODUCE OFFENSIVE OR BIASED CONTENT. IDR ANSWERS IS NOT INTENDED TO GIVE ADVICE, PROVIDE OPINIONS, OR SHARE INFORMATION BEYOND ITS PROGRAMMING.
c. Limitation of Liability: We strive to provide a reliable and accurate resource, but we cannot guarantee uninterrupted access or error-free operation. Therefore, we shall not be held liable for any damages or losses arising from the use or inability to use IDR Answers. In no event shall we be liable for any indirect, incidental, consequential, or punitive damages related to the use of IDR Answers.
8. Modifications and Termination
a. We reserve the right to modify or terminate IDR Answers or any part thereof at any time without prior notice.
b. We may also modify these Terms from time to time as we are continuously working to develop and improve our services. We may make changes to these Terms due to:
- Changes to the law or regulatory requirements.
- Security or safety reasons.
- Circumstances beyond our reasonable control.
- Changes we make in the usual course of developing our services.
- To adapt to new technologies.
It is your responsibility to review the updated Terms. By continuing to use IDR Answers after any modifications, you agree to be bound by the revised Terms.
9. Governing Law and Dispute Resolution
a. These Terms shall be governed by and construed in accordance with the laws of India. Disputes, if any, will be resolved amicably, failing which the same will be compulsorily referred to a sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The venue and seat of arbitration shall be Bengaluru, India. The arbitration shall be conducted in the English language.
b. Subject to the above, any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
10. General Terms
a. These Terms do not create a partnership, joint venture or agency relationship between you and IDR or any of its affiliates. IDR and you are independent contractors and neither party will have the power to bind the other or to incur obligations on the other’s behalf without the other party’s prior written consent.
b. If any provision of these Terms is deemed invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely aligns with the intent of the original provision.
d. Please contact us at writetous@staging.idronline.org if you have any questions or concerns regarding the Terms. We appreciate your cooperation and hope you enjoy engaging with IDR Answers!